Sr. Executive IT (CCM)
Planning and implementation
Responsible for the planning, organizing, and management of project
Tasks and resources to bring about the successful completion of project goals and objectives. Responsibilities include: identification of project objectives and goals, planning the work according to the objectives, assessing and controlling project risks, estimating resource requirements, allocating resources, organizing the work, assigning tasks, directing activities, controlling project execution, tracking and reporting progress, controlling project quality, managing and resolving project issues, identifying, managing and controlling project changes,
Communicating project status and issues to all stakeholders, and successfully completing project within time and budget constraints.
New Tariff’s and Bundles Definition/Implementation
Requirement gathering from different internal users regarding the new tariff’s and bundles definition. Analyzing the requirement and responsible for the implementation of said requirement into the production system. Guide and manage the dialing test results of tariff packages of each branch according to the Verification Flow of Daily Dialing Test for Second Rating Package.
New Services Integration
Requirement gathering from different internal users regarding the new services implementation. Analyzing the requirement and responsible for the implementation of said integration with different platforms and BOSS system. Responsible of integrating BOSS services with different third party platforms.
New Products Bugs Trouble shooting
How much time required for resolving the bugs found after launch of any product or service?
Bug Rate Of BOSS Development
How many percentage of BOSS development bring bugs in 1 month after launch. Should be less than 10%
Rating Process Analyzing & Monitoring
Observe the operation status of the rating process and analyze the system operation log. Analyze and clear faults in time, check the balance performance of the second rating system. Observe the operation status of the rating process and analyze the system operation log. Analyze and clear faults in time
Verification of Tariff/ Sub-Tariff Documents
Verify the detailed documents of tariff packages and sub-tariff packages, and check whether the compiling is correct and reasonable
Tariff Plan Testing & Verification
Guide and manage the transfer and test of tariff packages in each month according to the Verification Flow of Daily Dialling Test for Second Rating Package.
Prepare, verify, and test new packages added by service demand departments, and fill in the service application table and job record table.
Participate in the test before system commissioning, including system test and user receiving test
Find out the deficiencies of the central procedure and propose improvement suggestions.
Assist the upgrade cutover of network and engineering departments, implement the configuration adjustment, test and verification of the billing system
Business support system maintenance
Formulate and modify related maintenance management methods of the billing subsystem of the business support system.
â¢ Ability to command a group of individuals in a room quickly and be assertive in a public environment.
â¢ Strong internal communication skills including ability to work with all levels of the organization (development, sales, marketing, operations and within the Professional Services members).
â¢ Ability to work in an entrepreneurial environment in a team and individually.
â¢ Strong focus on team environment.
Ability to manage multiple end user requirements and projects/tasks simultaneously.
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